Smart, well-meaning people get it wrong when they start believing that the world owes them something and that the rules are different for them.

Steve [Jobs] proves that it's OK to be an asshole... He just has a different OS.

Knowledge is great. Competence is great. But the combination of both encourages people to trust you and increases your powers of enchantment. And in this world, the combination is a breath of fresh air.

In giving presentations, use the 10/20/30 rule....use only 10 slides, take 20 minutes maximum, and use at least 30-point fonts.

The goal is to provide inspiring information that moves people to action.

Social media puts reciprocity on steroids because now you can reach more people in more ways to do more things for them faster and at lower expense. Positive word about your reciprocity can spread faster than ever.

What gets me up in the morning is either my daughter crawling into bed or my sons having to go to school. I love my family. They need a certain level of economic resources. They need my time. They need my attention. That's why I do what I do...and don't do what I don't do what I don't do.