Day in and day out, your tax accountant can make or lose you more money than any single person in your life, with the possible exception of your kids

Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

Your day usually goes the way the corners of your mouth turn. The most powerful single thing you can do to influence others is to smile at them.

our lives change in two ways :through the people we meet and the books we read

Be like the turtle. If he didn't stick his neck out, he wouldn't get anywhere at all.

If you find yourself plagued by a recurrent worry, train yourself to think of something else. Your conscious mind can concentrate on only one thought at a time, and driving the negativity away will free you up to move forward again.

You do not get what you want. You get what you negotiate.