The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.
Herb KelleherWe will hire someone with less experience, less education, and less expertise, than someone who has more of those things and has a rotten attitude. Because we can train people. We can teach people how to lead. We can teach people how to provide customer service. But we can't change their DNA.
Herb KelleherThe Wright Amendment is a pain in the ass, but not every pain in the ass is a constitutional infringement.
Herb Kelleher