You must be very patient, very persistent. The world isn't going to shower gold coins on you just because you have a good idea. You're going to have to work like crazy to bring that idea to the attention of people. They're not going to buy it unless they know about it.

I learned it by doing it, and I was scared to death.

To be an excellent leader, you have to be a superb follower.

If you create an environment where the people truly participate, you don't need control. They know what needs to be done and they do it. And the more that people will devote themselves to your cause on a voluntary basis, a willing basis, the fewer hierarchies and control mechanisms you need.

Treat your employees like customers.

Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!

Your people come first, and if you treat them right, they'll treat the customers right.