The more time I spend with our people, the more I find out about our business.
You don't hire for skills, you hire for attitude. You can always teach skills.
You have to treat your employees like customers
You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.
Your people come first, and if you treat them right, they'll treat the customers right.
If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.