Treat your employees like customers.

If employees aren't satisfied, they won't promote the product we need.

If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.

You have to treat your employees like your customers. When you treat them right they will treat your outside customers right.

The more time I spend with our people, the more I find out about our business.

People with different personalities, different approaches, different values succeed not because one set of values or priorities is superior but because their values and practices are genuine.

Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.