Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.

The tragedy of our time is that we've got it backwards, we've learned to love techniques and use people.

I learned it by doing it, and I was scared to death.

You [the employees] are involved in a crusade.

You have to have the service mentality in the sense that you subjugate your own ego, and you subjugate a large part of your own life to really helping other people, being successful on their behalf.

I'm here to tell you that I am proud of a couple of things. First, I am very good at projectile vomiting. Second, I've never had a really serious venereal disease.

A company is stronger if it is bound by love rather than by fear.