The tragedy of our time is that we've got it backwards, we've learned to love techniques and use people.
To be an excellent leader, you have to be a superb follower.
I forgive all personal weaknesses except egomania and pretension.
One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title.
You don't hire for skills, you hire for attitude. You can always teach skills.
You have to treat your employees like customers