If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.

It takes nerves of steel to stay neurotic.

Leading an organization is as much about soul as it is about systems. Effective leadership finds its source in understanding

The people of Southwest have always been my pride, my joy and my love. Their indomitable dedication and esprit de corps have taken Southwest from a three-airplane dream to a 500-airplane reality.

If you don't treat your own people well, they won't treat other people well.

Wild Turkey whiskey and Philip Morris cigarettes are essential to the maintenance of human life!

Treat your employees like customers.