Power should be reserved for weightlifting and boats, and leadership really involves responsibility.
Herb KelleherSuccession planning has been a major priority at Southwest for quite some time. We think we have come up with a winning combination of talent for our company reorganization.
Herb KelleherIf you create an environment where the people truly participate, you don't need control. They know what needs to be done and they do it. And the more that people will devote themselves to your cause on a voluntary basis, a willing basis, the fewer hierarchies and control mechanisms you need.
Herb Kelleher