Your people come first, and if you treat them right, they'll treat the customers right.

The Wright Amendment is a pain in the ass, but not every pain in the ass is a constitutional infringement.

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

It takes nerves of steel to stay neurotic.

People with different personalities, different approaches, different values succeed not because one set of values or priorities is superior but because their values and practices are genuine.

I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.

Positions and titles mean absolutely nothing. They're just adornments; they don't represent the substance of anybody. Every person and every job is worth as much as any other person and any other job.