Positions and titles mean absolutely nothing. They're just adornments; they don't represent the substance of anybody. Every person and every job is worth as much as any other person and any other job.

It takes nerves of steel to stay neurotic.

I've always been able to make erroneous decisions very quickly.

The clear, unmistakable sign of a bureaucrat is somebody who worries about whether he has a window.

Everybody in Texas would tell me that they thought I was nuts trying to start Southwest Airlines. There probably weren't 10 people in the state who would have given a plug nickel for our chances of making a dollar. So sometimes, you need a little courage, too, just to buck popular opinion.

You [the employees] are involved in a crusade.

Hire for attitude, train for skill.