The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.

Power should be reserved for weightlifting and boats, and leadership really involves responsibility.

People with different personalities, different approaches, different values succeed not because one set of values or priorities is superior but because their values and practices are genuine.

Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.

If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.

I've found that many of the greatest ideas surface in bars because that's where many people cultivate inspiration.

The tragedy of our time is that we've got it backwards, we've learned to love techniques and use people.