The Wright Amendment is a pain in the ass, but not every pain in the ass is a constitutional infringement.

Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.

Succession planning has been a major priority at Southwest for quite some time. We think we have come up with a winning combination of talent for our company reorganization.

I learned it by doing it, and I was scared to death.

The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.

I think my greatest moment in business was when the first Southwest airplane arrived after four years of litigation and I walked up to it and I kissed that baby on the lips and I cried.

If employees aren't satisfied, they won't promote the product we need.