You [the employees] are involved in a crusade.

If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works.

You [the employees] are involved in a crusade.

It is my practice to try to understand how valuable something is by trying to imagine myself without it.

If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.

To be an excellent leader, you have to be a superb follower.

The Wright Amendment is a pain in the ass, but not every pain in the ass is a constitutional infringement.