If you don't love what you're doing with unbridled passion and enthusiasm, you're not going to succeed when you hit obstacles.

My biggest concern is that America is drifting towards mediocrity and that people don't recognize - and by people I'm meaning Washington - don't recognize the sense of urgency and the fact that I don't think this is a crisis anymore. I think it's an emergency.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

If you don't love what you're doing with unbridled passion and enthusiasm, you're not going to succeed when you hit obstacles.

Cutting prices or putting things on sale is not sustainable business strategy.

Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.

Growing up I always felt like I was living on the other side of the tracks. I knew the people on the other side had more resources, more money, happier families.