Risk more than others think safe.

Americans reading the paper, listening to the news every single day, and all you hear is things are getting worse and worse. And that has a psychological effect on consumer confidence. That's what consumer confidence is.

Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.

It's different when you're trying to turn something around, especially something that you built, at a time when so many constituents - the media, Wall Street, competitors, ex-employees - are all saying that Starbucks's best days are behind it, and that Schultz is never going to be able to bring it back.

Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.

Often, organizations need bold, grand gestures to galvanize people towards a new mission or refocus their attention.

The lifeblood of job creation in America is small business, but they can't get access to credit.