The success of the Starbucks has been based on this balance between profitability and a social conscience. Everywhere we're doing business, were trying to manage the business through the lens of humanity.

There's this myth that has been exacerbated by others that Starbucks means a $4 cup of coffee, which is not true.

When it comes to Starbucks, I take every threat very personally.

You walk into a retail store, whatever it is, and if there's a sense of entertainment and excitement and electricity, you wanna be there.

I'm much more concerned about America than the Democratic Party.

We are not in the coffee business serving people, we are in the people business serving coffee.

We need to reinvent food at Starbucks. Less could be more.