Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.

Anybody can leverage celebrity for profit.

People around the world, they want the authentic Starbucks experience.

Companies should not have a singular view of profitability. There needs to be a balance between commerce and social responsibility... The companies that are authentic about it will wind up as the companies that make more money.

If Vancouver did not succeed as Starbucks from '87 on, our entire international business, which is now thousands of stores and a significant amount of growth and profit, may not have existed.

Any business today that embraces the status quo as an operating principle is going to be on a death march.

People in Washington need to put their feet in the shoes of working Americans.