Entrepreneurs must love what they do to such a degree that doing it is worth sacrifice and, at times, pain. But doing anything else, we think, would be unimaginable.

The response to the Starbucks brand has been phenomenal in our international markets.

The lifeblood of job creation in America is small business, but they can't get access to credit.

Remember: You'll be left with an empty feeling if you hit the finish line alone. When you run a race as a team, though, you'll discover that much of the reward comes from hitting the tape together. You want to be surrounded not just by cheering onlookers but by a crowd of winners, celebrating as one.

California, in a sense, is almost Starbucks' largest country, with almost 3,000 stores.

More than anything else, technology will pave the way for innovative change at Starbucks. The bulk of Starbucks' innovation over the next several years will be technology-focused.

The issue of managing through a crisis is you have to be decisive even if you don't have perfect information.