The evolving social and digital media platforms and highly innovative and relevant payment capabilities are causing seismic changes in consumer behavior and creating equally disruptive opportunities for business.

Who wants a dream that's near-fetched?

Social and digital media is a bullet train, and that bullet train is not coming home.

I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.

We think of Starbucks not as a coffee company but a media company.

Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.

I think people will walk into the Starbucks store and overnight recognize the significant difference between what Starbucks represents day-in and day-out and all the other coffee companies that have been serving coffee in India for so many years.