There's an energy and excitement when you're building a company. You have so much tail wind. You're planting new seeds. But it's also scary, because there's no safety net.

Anybody can leverage celebrity for profit.

Authentic brands don't emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.

Our history is based on extending the brand to categories within the guardrails of Starbucks.

Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.

I'm optimistic about the country; I'm optimistic about the American people.

I think people will walk into the Starbucks store and overnight recognize the significant difference between what Starbucks represents day-in and day-out and all the other coffee companies that have been serving coffee in India for so many years.