Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.
Howard SchultzVictory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
Howard SchultzOur history is based on extending the brand to categories within the guardrails of Starbucks.
Howard Schultz