Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
Howard SchultzWe are not in the coffee business serving people, we are in the people business serving coffee.
Howard SchultzI never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
Howard SchultzI've traveled around the world, and what's so revealing is that, despite the differences in culture, politics, language, how people dress, there is a universal feeling that we all want the same thing. We deeply want to be respected and appreciated for our differences.
Howard Schultz