We think of Starbucks not as a coffee company but a media company.

If you look at coffee, tea, food and juice, we think there are inherent opportunities. If you look at health bars or grab-and-go products that are in our stores, we think we can significantly enhance them and make them more widely available.

I think there is probably no better person to aspire to emulate than Steve Jobs and what he has done at Apple in terms of his leadership, his innovation, not settling for mediocrity.

This may sound a bit naive, but I got here by believing in big dreams.

Americans reading the paper, listening to the news every single day, and all you hear is things are getting worse and worse. And that has a psychological effect on consumer confidence. That's what consumer confidence is.

Be bold, but be fair. Don't give in. If others around you have integrity, too, you can prevail

Success is empty if you arrive at the finish line alone.