In many places where coffee is grown, deforestation is a major issue. With Starbucks' position in the marketplace and the respect and relationships we have, we can - and have, in some cases - been able to educate and influence people.

In the 1960s, if you were a blue collar worker or uneducated, and you had an injury on the job, the company basically dismissed you.

At an early age, my mother gave me this feeling that anything is possible, and I believe that.

My mother taught me something at a young age - she said 'you are the company you keep.' To define yourself by some label or some level of resources - that's pretty shallow.

At its core, I believe leadership is about instilling confidence in others.

Who wants a dream that's near-fetched?

Don't be threatened by people smarter than you.