Don't settle! Embrace a dream--and keep dreaming. Don't be a bystander. Take it personally.

There's this myth that has been exacerbated by others that Starbucks means a $4 cup of coffee, which is not true.

I don't have any secret sauce and I'm no smarter than anyone else. I will say I have surrounded myself with unbelievable talent that has made my job easier.

People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.

Americans reading the paper, listening to the news every single day, and all you hear is things are getting worse and worse. And that has a psychological effect on consumer confidence. That's what consumer confidence is.

We are not in the coffee business serving people, we are in the people business serving coffee.

My mother taught me something at a young age - she said 'you are the company you keep.' To define yourself by some label or some level of resources - that's pretty shallow.