The growth of the company and the license that Starbucks has is to participate in other food and beverage opportunities. We have a global business... and in many parts of the world, tea is much, much bigger than coffee, and we're going to bring tea and bring our capability and our understanding of what we've done for coffee to tea.

If you don't love what you're doing with unbridled passion and enthusiasm, you're not going to succeed when you hit obstacles.

If you want to achieve widespread impact and lasting value, be bold.

On balance, I am a supporter of the minimum wage going up. We've got to be very careful what we wish for because some employers - and there could be a lot of them - will be scared away from hiring new people or creating incremental hours for part-time people as a result of that wage going up.

While their service is ending, our responsibility is just beginning!

Authentic brands don't emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.

China traditionally has been a tea-drinking country but we turned them into coffee drinkers.