In anything we do, any endeavor, it's not what you do; it's why you do it

Great companies are defined by their discipline and their understanding of who they are and who they are not.

The growth of the company and the license that Starbucks has is to participate in other food and beverage opportunities. We have a global business... and in many parts of the world, tea is much, much bigger than coffee, and we're going to bring tea and bring our capability and our understanding of what we've done for coffee to tea.

My passion. My commitment. This is the most important thing in my life other than my family.

Everyone starts strong. Success comes to those with unwavering commitment to be at the end.

Hiring people is an art, not a science, and resumes can't tell you whether someone will fit into a company's culture.

Success is empty if you arrive at the finish line alone.