There's this myth that has been exacerbated by others that Starbucks means a $4 cup of coffee, which is not true.

This may sound a bit naive, but I got here by believing in big dreams.

Starbucks being an extension of peoples home and work. The sense of community, human connection. That appears to be as relevant in Turkey, China, Japan and Spain as it is here in America. And Starbucks I think is creating something for people all over the world that has not existed before.

People in Washington need to put their feet in the shoes of working Americans.

At an early age, my mother gave me this feeling that anything is possible, and I believe that.

Our history is based on extending the brand to categories within the guardrails of Starbucks.

I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.