The lifeblood of job creation in America is small business, but they can't get access to credit.

Hiring people is an art, not a science, and resumes can't tell you whether someone will fit into a company's culture.

Starbucks has changed the rules of engagement for the music industry.

The companies that are lasting are those that are authentic.

The response to the Starbucks brand has been phenomenal in our international markets.

We have a big opportunity in China. We think the number of stores here can rival the number in North America.

I believe life is a series of near misses. A lot of what we ascribe to luck is not luck at all. It's seizing the day and accepting responsibility for your future. It's seeing what other people don't see And pursuing that vision.