I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.

Most business people today are not going to invest in the uncertainty that exists in America.

There's this myth that has been exacerbated by others that Starbucks means a $4 cup of coffee, which is not true.

Don't buy preground coffee.

Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.

In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.

Certainly the caffeine in coffee, whether it's Starbucks or generic coffee, is somewhat of a stimulant. But if you drink it in moderation, which I think four or five cups a day is, you're fine.