At an early age, my mother gave me this feeling that anything is possible, and I believe that.

Starbucks has stores in America in many, many communities that are governed by many, many different municipalities. Starbucks cannot dictate to a municipality in Cincinnati or Kansas City or Sacramento how or why or when there should be a recycling program.

When it comes to Starbucks, I take every threat very personally.

We think of Starbucks not as a coffee company but a media company.

When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.

If you look at coffee, tea, food and juice, we think there are inherent opportunities. If you look at health bars or grab-and-go products that are in our stores, we think we can significantly enhance them and make them more widely available.

Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own.