Grow with discipline. Balance intuition with rigor. Innovate around the core. Don't embrace the status quo.

I really believe that you cannot use the stock market as a proxy for the economy.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

Social and digital media is a bullet train, and that bullet train is not coming home.

My mother taught me something at a young age - she said 'you are the company you keep.' To define yourself by some label or some level of resources - that's pretty shallow.

We can't wait for Washington. Business leaders are going to have to galvanize their own constituencies and do everything they can to demonstrate confidence in the economy, and I think that can be contagious.

Managing a business, small or large, today requires an extremely disciplined, thoughtful approach with regard to the pressure that people are under.