My son is trying to be a sports writer, and my daughter is a college student. She wants to be a comedy writer, and she's at film school. I discouraged both of them early on from getting involved in Starbucks. I didn't think it would be fair; plus, they didn't have any interest anyway.

Success is best when its shared

Post-9/11, we saw an immediate uptick in the amount of people in our stores, all over the country. People wanted that human connection. We are not going to fracture the Starbucks experience.

The Starbucks customer and the Teavana customer are two very different customers, two different need states that are highly complimentary.

Who wants a dream that's near-fetched?

Always challenge the old ways.

I really believe that you cannot use the stock market as a proxy for the economy.