Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

I was working probably at the age of 10, when I had my first paper route. I had every different kind of job you could possibly imagine as a young kid.

People around the world, they want the authentic Starbucks experience.

Post-9/11, we saw an immediate uptick in the amount of people in our stores, all over the country. People wanted that human connection. We are not going to fracture the Starbucks experience.

Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own.

When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.

Customers have different need states and life experiences.