Good timber does not grow with ease; the stronger the wind, the stronger the trees
Take care of your people and they will take care of your customers.
See and be seen. Get out of your office, walk around, make yourself visible and accessible.
Choose your friends wisely-they will make or break you.
Eliminate the cause of a mistake. Don't just clean it up.
It's more important to hire people with the right qualities than with specific experience.