First and most obvious, bring out the three old warhorses of competition - cost, quality, and service - and drive them to new levels, making every person in the organization see them for what they are, a matter of survival.

If you don't have a competitive advantage, don't compete.

People aren't the same. Business is, in my opinion, all about the team that fields the best players. It's not about an idea. An idea goes away. Somebody catches up with it. It's not about a widget.

Great leaders love to see people grow. The day you are afraid of them being better than you is the day you fail as a leader.

Strategy is not a lengthy action plan. It is the evolution of a central idea through continually changing circumstances.

Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products.

Take the middle 70 percent and tell them what they need to do to get into the top 20 percent.