The best thing workers can bring to their jobs is a lifelong thirst for learning.

Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.

You measure your people and you take action on those that don't measure up.

Take the middle 70 percent and tell them what they need to do to get into the top 20 percent.

The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game.

Any jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later.

Great leaders love to see people grow. The day you are afraid of them being better than you is the day you fail as a leader.