In the future, those who are not coaches will not be promoted.

The team with the best players usually does win - this is why you need to invest the majority of your time and energy in developing your people.

We bring together the best ideas - turning the meetings of our top managers into intellectual orgies.

Drucker said: 'If you weren't already in this business, would you enter it today? And if not, what are you going to do about it?' ... Simple, right? But incredibly powerful.

Public hangings are teaching moments. Every company has to do it. A teaching moment is worth a thousand CEO speeches. CEOs can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jerks for you. It's just cultural. People just don't want to do it.

Excellence and competitiveness aren't incompatible with honesty and integrity.

An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.