In the future, those who are not coaches will not be promoted.

Any company trying to compete...must figure out a way to engage the mind of every employee.

That's all managing is: just coming up with the right questions and getting the right answers.

Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.

Someone, somewhere has a better idea.

My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too.

When I stop learning something new and start talking about the past versus the future, I will go.