The binders, the charts, the grids may seem formidable, but the meetings themselves are built around informality, trust, emotion and humor.

Every great leader has a generosity gene.

There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer satisfaction, and cash flow...It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.

Leading a big company means never allowing a company to take itself too seriously.

Drucker said: 'If you weren't already in this business, would you enter it today? And if not, what are you going to do about it?' ... Simple, right? But incredibly powerful.

I think the move by Mr. Greenspan was welcomed by everyone here.

As leaders, we owe it to every employee to let them know where they stand in the organization.