My job is to find great ideas, exaggerate them, and spread them like hell around the business with the speed of light...And to put resources in to support them. Keep finding ideas. That's the job of just about all of our CEOs.

If you want risk taking, set an example yourself and reward and praise those that do.

In the future, those who are not coaches will not be promoted.

One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.

The essence of competitiveness is liberated when we make people believe that what they think and do is important - and then get out of their way while they do it.

What Sam Walton did was to go into one of the most mature industries of all and find a way to make it grow, grow, grow, double-digit, month after month, year after year. He did it by innovation, customer focus, and above all, speed.

I might not be the brightest bulb in the chandelier, but I'm pretty good at getting most of the other bulbs to light up.