My job is to find great ideas, exaggerate them, and spread them like hell around the business with the speed of light...And to put resources in to support them. Keep finding ideas. That's the job of just about all of our CEOs.

In the future, those who are not coaches will not be promoted.

They were making a deal for a property that clearly was a property that we wanted to own, so we had to act, and act as quickly as we could, and make the offer more attractive.

If the rate of change on the outside exceeds the rate of change on the inside, the end is near.

Cash is king. Get every drop of cash you can get and hold onto it.

Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you.

We know where most of the creativity, the innovation, the stuff that drives productivity lies-in the minds of those closest to the work. It's been there in front of our noses all along while we've been running around chasing robots and reading books on how to become Japanese-or at least manage like them.