Hierarchy is an organization with its face toward the CEO and its ass toward the customer.

What the Commission is seeking cuts the heart out of the strategic rationale of our deal.

Public hangings are teaching moments. Every company has to do it. A teaching moment is worth a thousand CEO speeches. CEOs can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jerks for you. It's just cultural. People just don't want to do it.

Managers often hold on to resisters because of a specific skill set or because they've been around for a long time. Don't.

Lack of candor blocks smart ideas, fast action, and good people contributing all the stuff they've got. It's a killer.

The biggest opportunity for big companies has come by far in the digitization of internal processes.

If you get the best people on your team, you've got plenty of time to do the things you like to do and can add more value to.