Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you.
Jack WelchGE's businesses turned in a terrific first quarter. Our products and services are being well received in unusually robust global markets.
Jack WelchI think every leader has an obligation - the absolute obligation - to treat everyone fairly. But they also have the obligation to treat everyone differently. Because people aren't all the same, and the last thing you ever want to do, in my opinion, is let the best in your organization be treated like the worst in your organization. It does nothing for your future.
Jack Welch