Change before you have to.

On the face of it, shareholder value is the dumbest idea in the world.

We know where most of the creativity, the innovation, the stuff that drives productivity lies - in the minds of those closest to the work.

An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.

Some people have better ideas than others; some are smarter or more experienced or more creative. But everyone should be heard and respected.

An overburdened, overstretched executive is the best executive, because he or she doesn't have the time to meddle, to deal in trivia, to bother people.

You are not a leader to win a popularity contest-you are a leader to lead.