Change before you have to.

If you're a leader and you're the smartest guy in the world - in the room, you've got real problems.

Giving people self-confidence is by far the most important thing that I can do. Because then they will act.

I wanted to change the rules of engagement, asking for more- from fewer. I was insisting that we had to have only the best people...If you wanted excellence, at a minimum, the ambience had to reflect excellence.

Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.

For a large corporation to be effective, it must be simple. For an organization to be simple, its people must have self-confidence and intellectual self-assurance. Insecure managers create complexity, real leaders do not clutter.

They were making a deal for a property that clearly was a property that we wanted to own, so we had to act, and act as quickly as we could, and make the offer more attractive.