Change before you have to.

No company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.

One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.

One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot.

When employees underperform, a leader tells them so.

Every employee, not just the senior people, should know how a company is doing.

I was never the smartest guy in the room. From the first person I hired, I was never the smartest guy in the room. And that's a big deal. And if you're going to be a leader - if you're a leader and you're the smartest guy in the world - in the room, you've got real problems.