The last thing you want to do is be a bore. When you wake up in the morning, give yourself a good mirror test. If you look like you’re going to be a sulking, pouting bore, slap yourself in the face before you go out to the office.

What business could be mature when you have economies with more than 2 billion people in India, China and Southeast Asia?

When it's time to let someone go, do it right. No surprises. No humiliation.

I don't feel under-taxed in any way at all.

Creative artists have great passion.

If you don't have a competitive advantage, don't compete.

Most organizations fail in driving change.