The last thing you want to do is be a bore. When you wake up in the morning, give yourself a good mirror test. If you look like you’re going to be a sulking, pouting bore, slap yourself in the face before you go out to the office.

The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game.

Trying to get people to face reality and see the world the way it really is is an absolutely critical aspect of leadership, in my view.

Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.

The quality of an idea does not depend on its altitude in the organization...An idea can be from any source. So we will search the globe for ideas. We will share what we know with others to get what they know. We have a constant quest to raise the bar, and we get there by constantly talking to others.

Drucker said: 'If you weren't already in this business, would you enter it today? And if not, what are you going to do about it?' ... Simple, right? But incredibly powerful.

The idea of let's all share the pain equally, or let's freeze salaries altogether - it's ass-backwards. It's absolutely ass-backwards.