Strategy is not a lengthy action plan. It is the evolution of a central idea through continually changing circumstances.

As leaders, we owe it to every employee to let them know where they stand in the organization.

You never know how diverse your career can be. I think it's wonderful. My life has always been the next page, not the last page.

Ideally, the star will be replaced within eight hours. This sends the message that no single individual is bigger than the company.

What business could be mature when you have economies with more than 2 billion people in India, China and Southeast Asia?

Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction, and cash flow right, you can be sure your company is healthy and on the way to winning.

We know where most of the creativity, the innovation, the stuff that drives productivity lies - in the minds of those closest to the work.