Give me a highly successful unionized industry.

If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

We have built a company with a business mix and operating system that will allow us to deliver record results in any foreseeable economic climate, ... We have just completed a very successful management transition and I've never been more confident about the company's future.

No one is guaranteed a job in this.

I guarantee you it will not be anyone from the outside.

The operative assumption today is that someone, somewhere, has a better idea; and the operative compulsion is to find out who has that better idea, learn it, and put it into action-fast.

Globalization has taken a hit in that there is some sand in the gears because most of us have supply chains that are all over the world that we've had to lengthen.