If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.
Jack WelchTake the middle 70 percent and tell them what they need to do to get into the top 20 percent.
Jack WelchIf I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.
Jack WelchTake the middle 70 percent and tell them what they need to do to get into the top 20 percent.
Jack Welch