Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you.
Jack WelchNo one is doing something in your business - getting a sale, having a key customer, working on an R&D project - doing anything that's more important than something you say is going to change the company.
Jack WelchA company has only so much money and managerial time. Winning leaders invest where the payback is the highest. They cut their losses everywhere else.
Jack Welch