Control your destiny or somebody will.

Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.

On the face of it, shareholder value is the dumbest idea in the world.

No vision is worth the paper it's printed on unless it is communicated constantly and reinforced with rewards.

You can't grow long-term if you can't eat short-term. Anybody can manage short. Anybody can manage long. Balancing those two things is what management is.

The 3Ss of Winning in business are speed, simplicity, and self-confidence.

The idea flow from the human spirit is absolutely unlimited. All you have to do is tap into that well. I don't like to use the word efficiency. It's creativity. It's a belief that every person counts.