Real change agents comprise less than 10% of all business people.

Your goal, in other words, should be to make your bosses smarter, your team more effective, and the whole company more competitive because of your energy, creativity, and insights.

We have built a company with a business mix and operating system that will allow us to deliver record results in any foreseeable economic climate, ... We have just completed a very successful management transition and I've never been more confident about the company's future.

Strategy is not a lengthy action plan. It is the evolution of a central idea through continually changing circumstances.

All of management is about self-confidence

When you were made a leader you weren't given a crown, you were given the responsibility to bring out the best in others.

Managers often hold on to resisters because of a specific skill set or because they've been around for a long time. Don't.