Leading a big company means never allowing a company to take itself too seriously.

Lack of candor blocks smart ideas, fast action, and good people contributing all the stuff they've got. It's a killer.

My job is to find great ideas, exaggerate them, and spread them like hell around the business with the speed of light...And to put resources in to support them. Keep finding ideas. That's the job of just about all of our CEOs.

Strategy is simply resource allocation. When you strip away all the noise, that's what it comes down to. Strategy means making clear cut choices about how to compete. You cannot be everything to everybody, no matter what the size of your business or how deep its pockets.

I'm not perfect, but if there are any points given for caring about people with every fiber of your being and giving life all you've got every day, then I suppose I have a shot.

When employees underperform, a leader tells them so.

Innovation is not a big breakthrough invention every time. Innovation is a constant thing. But if you don't have an innovative company [team], coming to work everyday to find a better way, you don't have a company[team]. You're getting ready to die on the vine. You're always looking for the next innovation, the next niche, the next product improvement, the next service improvement. But always trying to get better.