Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products.

When it comes to strategy, ponder less and do more.

This shows you are never too old to get surprised.

Innovation is not a big breakthrough invention every time. Innovation is a constant thing. But if you don't have an innovative company [team], coming to work everyday to find a better way, you don't have a company[team]. You're getting ready to die on the vine. You're always looking for the next innovation, the next niche, the next product improvement, the next service improvement. But always trying to get better.

If we get the right people in the right job we've won the game.

Be candid with everyone.

The Internet is the Viagra of big business.