When there's change, there's opportunity.

Ninety-nine point nine percent of all employees are in the pile because they don't think.

The team with the best players usually does win - this is why you need to invest the majority of your time and energy in developing your people.

Any time there is change, there is opportunity. So it is paramount that an organization get energized rather than paralyzed.

The best way to support dreams and stretch is to set apart small ideas with big potential, then give people positive role models and the resources to turn small projects into big businesses.

It is better to act too quickly than it is to wait too long.

Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.