You have no right to be a leader if someone who works for you doesn't know where they stand.
Jack WelchThey were making a deal for a property that clearly was a property that we wanted to own, so we had to act, and act as quickly as we could, and make the offer more attractive.
Jack WelchIf I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.
Jack WelchPeople aren't the same. Business is, in my opinion, all about the team that fields the best players. It's not about an idea. An idea goes away. Somebody catches up with it. It's not about a widget.
Jack Welch