Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.

A company has only so much money and managerial time. Winning leaders invest where the payback is the highest. They cut their losses everywhere else.

It's the internet like the flu - it just spreads like crazy.

Leading a big company means never allowing a company to take itself too seriously.

Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products.

I was never the smartest guy in the room. From the first person I hired, I was never the smartest guy in the room. And that's a big deal. And if you're going to be a leader - if you're a leader and you're the smartest guy in the world - in the room, you've got real problems.

The idea of let's all share the pain equally, or let's freeze salaries altogether - it's ass-backwards. It's absolutely ass-backwards.