Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.

Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.

I don't think environmentalists have the slightest reason to be concerned about globalization because every time you move a plant to a new place you upgrade the neighborhood. You put in global standards. You put in modern plants. And all the plants around it get improved.

The world will belong to passionate, driven leaders - people who not only have enormous amounts of energy, but who can energize those whom they lead.

Management is all about managing in the short term, while developing the plans for the long term.

HR should be every company's killer app. What could possibly be more important than who gets hired?

...I think that ideally that is how a company works. It becomes a place of ideas, not a place of position.